Frequently Asked Questions

What is Magnaroo? 

Magnaroo is a Cape Town based small business specialising in personalised photo magnets. Simply upload your favourite photos and we'll turn it into a beautiful, custom fridge magnet — perfect as a keepsake or gift for any occasion.

How do I place an order? 

Choose your 9 photos to upload and complete checkout. It's that simple! If you need help, feel free to reach out at hello@magnaroo.com.

Can I order 9 of the same magnets?

Yes! It just means that you would need to upload your image 9 times.

What photo should I upload? 

For the best results, use high-resolution, well-lit photos. The clearer the image, the sharper your magnet will look. We also recommend that you do all your editing before you upload them and do all the cropping when you upload.

How long does delivery take? 

We have partnered with The Courier Guy and the estimated delivery time is 3-5 business days. You can also contact us at hello@magnaroo.com for an update on your order.

Do you offer bulk orders? 

Yes! We cater for weddings, baby showers, save-the-dates, corporate gifts, and more. Visit our Bulk Orders page or email us at hello@magnaroo.com and we'll get back to you within 1–2 business days.

Can I order as a gift? 

Absolutely — that is our speciality. We offer the perfect gift! Personalised photo magnets make a heartfelt gift for birthdays, anniversaries, Mother's Day, Father's Day, Festive Holidays and any special occasion.

How do I get in touch? 

You can reach us via the Contact page or email us directly at hello@magnaroo.com. You can also send a Whatsapp to our Whatsapp Business account - 061 510 8998. We'd love to hear from you!